Culture Your Culture: Innovating Experiences @Work by Karen Jaw-Madson | Published June 2018 by Emerald Publishing Group | 182 Pages | Goodreads
PUBLISHER’S DESCRIPTION
“Organizational culture isn’t just a hot topic-it’s an untapped asset and potential liability for all businesses. And yet, for all its potential to make or break, few know how to manage cultures with proficiency. Culture Your Culture: Innovating Experiences @Work provides the much-needed “how-to” with Design of Work Experience (DOWE). Tapping into human-centered design, interdisciplinary innovation concepts, and other research, this leading edge approach partners employees and their employers in unprecedented ways to co-create solutions and differentiating experiences that are customized, relevant, and profoundly impactful to the organizations for which they are intended-all while building employee engagement, learning agility, and capability.”
REVIEW
“Culture is a construct reflected in all things that have the power to influence behaviors, interactions, and perception within a socially defined entity or institution. Examples of what reflects culture include: norms, literal and figurative messages, artifacts, and so on”
I picked up this book because I’m interested in subjects that can help people become better professionals in the workplace. I read mostly fiction books but always try to squeeze in business and nonfiction here and there.
This book explains how DOWE (the Design of Work Experience) can help companies thrive. It is grouped by sections but the author explains how there’s no need to read them in order. I preferred to read them in order since it’s hard to keep track of read sections on ebooks.
“DOWE (pronounced [‘dü ‘w ē]) partners employees with their employers to co-create customized and meaningful work experiences that set the conditions for people and business to thrive”
I found the book to be helpful when it comes offering advice on creating a good culture in the workplace, I would’ve liked to have seen more practical examples and real-life situations and less theoretical concepts, it would’ve helped me relate to the concepts better.
Overall, it’s a helpful book for those looking for ideas on how to improve workplace culture.
Received ebook from the author in exchange for an honest review.
ABOUT THE AUTHOR
Karen Jaw-Madson
“Organizational expert Karen Jaw-Madson enjoyed success as a corporate executive before pursuing a ‘portfolio career’ comprised of research, writing, consulting, teaching/speaking, and creative pursuits. As a versatile leader across multiple industries, Karen developed, led, and implemented numerous organizational initiatives around the globe. Today, this East Coast transplant to Silicon Valley (via Ireland and the Midwest) is principal of Co.-Design of Work Experience, where she enables organizations with innovative approaches and customized solutions for intimidating challenges. Focus areas include culture, organizational change, and people strategies. She has a BA in Ethnic and Cultural Studies from Bryn Mawr College and a MA in Social-Organizational Psychology from Columbia University.” (source: http://www.designofworkexperience.com)
That’s a very interesting concept. My previous employer was very focused on the culture of our company, and if it’s well done, it goes a long way in motivating employees, as long as the commitment to that culture runs through every single level of the company. In my experience, if there is even one manager that “fakes it”, it eventually falls apart. I’d be interested to know how the author addresses that.
Can’t recall how the author addressed that particular situation but she did make emphasis in that it was an ongoing process top-down